Questions and resources
Product information for your web data workflow.
Questions, answered
What is Crawlhub?
Crawlhub is a web data platform. We give you proxies and scraping APIs to collect public web data at any scale, from a solo project to an AI lab training and grounding models.
Proxies or Web API: which do I need?
Pick the Web API if you want finished data: send a URL or keyword, get JSON back. Pick proxies if you run your own scrapers and only need reliable IPs. Many teams use both from one account.
Is web scraping legal?
Collecting publicly available data is legal in many cases, but it depends on what you collect and how you use it. Our Acceptable Use Policy sets the rules. If in doubt, ask your lawyer.
Where do your IPs come from?
Our residential IPs come from people who opted in to share unused bandwidth and get rewarded for it. Every customer passes KYC. Read the full sourcing policy for details.
How does pricing work?
Pay as you go, with no minimums or contracts. Proxies are billed per GB or per IP, APIs per 1,000 requests.
Free request allowance pending confirmation.Can I use Crawlhub with AI agents?
Yes. Connect through our MCP server for Claude, Cursor and other agents, or use LangChain, LlamaIndex, n8n or plain code. Output comes as JSON or LLM-ready Markdown.
Do I pay for failed requests?
Successful-request billing is pending supplier confirmation.
Pending confirmationHow fast is support?
Real engineers reply by chat and email. Response-time commitments and support hours are pending confirmation.
Pending confirmation